At the Villa
Tap water - is safe to drink in Crete. If you prefer, bottled mineral water is cheap and readily available in kiosks, tavernas and supermarkets.
Hot Water - is heated by solar panels and can be very hot in the summer. Take care to adjust the water taps accordingly. There's an immersion heater too, controlled by the unit below the fuse box near the front door. Simply press the button once for 30 minutes, twice for one hour, three times for two hours or four times to cancel.
Water – There's a 1000 litre reserve tank in case of interruption of the mains supply. In this situation, it's wise to reduce water usage as an average family can use up the reserve in a day!
Electricity – The mains electricity supply is 230V 50Hz the same as the UK and Europe, so European specification electrical appliances will work without a transformer. UK items will need travel adapters and these are provided.
Power cuts occur but are usually short-lived. If there's a loss of electrical power, there could be a general power cut to the area, but it could mean a circuit breaker has tripped. Reset by pushing up the orange switch in the downstairs fuse box.
Thunderstorms may cause electrical surges and you are advised to unplug the TV, WiFi router and phone chargers to avoid damage
WiFi code is koumos12. Coverage is available in the upstairs areas but doesn't reach the bedrooms.
Villa Koumos phone number is +30 2821 601253 - The phone is in the lounge and free to use for calls to Greek landlines and mobiles but not international calls. There's a good 4G mobile signals and your UK mobile plan includes use of your phone in Greece. Keep your phone with you in case you need help.
Mosquitos – Plug-in mosquito repellant devices are provided and refills are available from local shops. Switch on before going out in the evening and off in the day time. Apply mosquito repellant in the early evening. The local shops sell sprays to deal with insects like, flies, spiders and ants.
Millipedes - These harmless, dark brown or black insects are around 50mm long. If touched, they curl up and give off an offensive odour! If you find one inside sweep it into a dustpan and empty it outside.